About Us

Welcome to Pop Haven, the international trading company based in China that specializes in fashion clothing and accessories for men and women. We're committed to providing our customers with a fantastic shopping experience at competitive prices by strictly selecting high-quality products and logistics.

About Product Quality

At Pop Haven, we understand that product quality is paramount. That's why we conduct rigorous testing to ensure that all of our products meet our standards. We offer the following guarantees for all the products we sell:

  • All products are determined to be sold after rigorous testing. The items we consider include material, durability and use function, etc.

  • All products are inspected at least 3 times before shipment to reduce the probability of you receiving defective products.

  • All products will be photographed together with the shipping label when shipped for your verification at any time.

About prices and activities

We believe that buying high-quality products at low prices should always be a happy occasion. We're also working hard to keep prices down, but as quality is our priority, we can't guarantee the lowest price you'll get here. Please take quality into account when comparing.

We don't raise prices to do activities or coupons, we always make sure all prices are fair and true. But we will also do activities during festivals. You can submit your email address at the bottom of the page to subscribe to our news, or pay attention to the news on the home page.

About service

We have been committed to improving quality services for our customers:

  • 24/7 available, please allow up to 4 hours for response due to time difference

  • Support returns and exchanges within 14 days after receiving the goods, please check our Return & Refund Policy

  • We pride ourselves on friendly and effective communication to ensure that you have the best shopping experience, if you have any questions or concerns, feel free to contact us via email or WhatsApp

About delivery

We understand that timely delivery is crucial to your shopping experience. That's why we're constantly searching for better shipping partners to shorten delivery times and improve your overall experience. For shipping information and estimated delivery times to various countries and regions, please visit our Shipping Information page.

If your order is urgent, please contact us before placing your order, and we'll provide you with a more accurate estimated delivery time based on our recent deliveries. We want to ensure that your plans are not disrupted by delayed delivery times.